Truly Free subscriptions are designed to be flexible and easy to manage. You can choose a billing schedule that fits your routine and update or cancel anytime from your member account.
Billing Cycle Options
You can select a billing cadence that works for you:
- Weekly
- Monthly
If you need to adjust your cadence later, you can do so from your subscription details in your account.
How to Cancel Your Subscription
Follow these steps to cancel an active subscription:
- Log in to your Truly Free member account.
- Open your profile settings.
- Navigate to the Subscriptions section.
- Review your list of active subscriptions.
- Select the subscription you want to cancel to view its details.
- Follow the on-screen cancellation steps to complete the process.
Once completed, your subscription will be set to stop renewing. If you have an in‑progress order, it may still ship depending on its current status; check the order’s status in your account for the most up‑to‑date information.
Tips and Troubleshooting
- If you don’t see your subscription, confirm you’re logged into the correct account (email or mobile number used when ordering).
- If cancellation steps don’t appear, refresh the page and try again, or log out and back in.
- For time‑sensitive cancellations (e.g., an upcoming renewal), contact support after submitting your cancellation so we can ensure it’s processed promptly.
Need Help?
If you run into any issues managing or canceling your subscription, our team is happy to help. Contact Support through the site or the methods listed on our Support page.